Contact information

If you need assistance with your order, shipping, returns, or general enquiries, please contact Charlotte Kensington using the details below.

Business Information

Store name: Charlotte Kensington

Operator: ROMANTE MKT LLC

Registered business address:
8206 LOUISIANA BLVD NE STE A4870
ALBUQUERQUE, NM 87113
United States

Email: support@charlotte-kensington.com

Website: charlotte-kensington.com

Our customer support team aims to respond within 1 to 3 business days. Response times may vary during busy periods, holidays, and promotional events.

For return requests, damaged item claims, or refund enquiries, please contact us by email first so we can provide the appropriate instructions.

30-day returnsReturn your order within 30 days of receipt if it is not quite right.

Secure checkoutPay safely with major cards, Apple Pay, Google Pay and Shop Pay.

Customer careNeed help? Email support@charlotte-kensington.com.

Fashion jewelleryGold, silver, pearl and stone references describe colour, finish or decorative style unless explicitly verified.