Terms of service

These Terms of Service govern your use of the Charlotte Kensington website and any purchases made through it. By accessing our website or placing an order, you agree to be bound by these Terms.

Overview

This website is operated by ROMANTE MKT LLC. Throughout the site, the terms “we”, “us” and “our” refer to Charlotte Kensington. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by the following terms and conditions.

Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or region of residence, or that you have given us your consent to allow any of your minor dependants to use this site where applicable.

You may not use our products for any unlawful or unauthorised purpose, nor may you violate any laws in your jurisdiction in the use of the service.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content, excluding payment information, may be transferred unencrypted and involve transmissions over various networks. Payment information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the service, or access to the service without our express written permission.

Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate or more complete sources of information.

Products and Pricing

All products are subject to availability. We reserve the right to discontinue any product at any time.

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the service or any product without notice at any time.

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device’s display of colours, textures, or finishes will be completely accurate.

Orders and Billing

We reserve the right to refuse or cancel any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

You agree to provide current, complete and accurate purchase and account information for all purchases made through our store.

Shipping and Returns

Please review our Shipping Policy and Refund & Returns Policy for full details regarding dispatch, delivery, returns, and refunds.

Third-Party Tools and Links

We may provide you with access to third-party tools or links over which we neither monitor nor have any control. We provide access to such tools and links “as is” and “as available” without any warranties, representations, or conditions of any kind.

Intellectual Property

All content on this website, including but not limited to logos, branding, text, graphics, images, product descriptions, and layout, is the property of Charlotte Kensington or its licensors and may not be used, copied, reproduced, or distributed without prior written permission.

Prohibited Uses

You are prohibited from using the site or its content for any unlawful purpose, to infringe upon our intellectual property rights, to harass or discriminate, to upload malicious code, or to interfere with the security features of the service or any related website.

Limitation of Liability

To the fullest extent permitted by law, Charlotte Kensington and ROMANTE MKT LLC shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the service or any products purchased through the website.

Nothing in these Terms excludes or limits any rights you may have under applicable consumer law.

Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes.

Contact Information

Questions about the Terms of Service should be sent to support@charlotte-kensington.com.

Operating company: ROMANTE MKT LLC

Address: 8206 LOUISIANA BLVD NE STE A4870, ALBUQUERQUE, NM 87113, United States