Privacy policy
This Privacy Policy describes how Charlotte Kensington collects, uses, and shares your personal information when you visit or make a purchase from our website.
Personal Information We Collect
When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.
Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site.
When you make or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment details, email address, and telephone number.
How We Use Your Personal Information
We use the personal information we collect to:
- process and fulfil your orders;
- communicate with you;
- screen orders for potential risk or fraud;
- provide customer support;
- improve our website, services, and customer experience;
- send you marketing communications where permitted by law or where you have consented.
Sharing Your Personal Information
We share your personal information with trusted third parties who help us operate our website and provide our services, such as payment processors, delivery partners, website hosting providers, analytics services, and fraud prevention providers.
We may also share your information to comply with applicable laws and regulations, to respond to lawful requests, or to protect our rights.
Behavioural Advertising
We may use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you.
Your Rights
Depending on your location, you may have the right to access the personal information we hold about you, to request that it be corrected, updated, or deleted, and to object to certain forms of processing.
If you would like to exercise any of these rights, please contact us at support@charlotte-kensington.com.
Data Retention
When you place an order through the site, we will retain your order information for our records unless and until you ask us to erase this information, unless we are required to retain it for legal, tax, accounting, or fraud prevention purposes.
Cookies
We use cookies and similar technologies to help operate our website, improve performance, analyse traffic, remember user preferences, and support marketing and advertising activities.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the website.
Data Security
We take reasonable steps to protect your personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Changes
We may update this Privacy Policy from time to time in order to reflect changes to our practices, operational requirements, or legal obligations.
Contact Us
For more information about our privacy practices, or if you have questions or would like to make a complaint, please contact us by email at support@charlotte-kensington.com.
Operating company: ROMANTE MKT LLC
Address: 8206 LOUISIANA BLVD NE STE A4870, ALBUQUERQUE, NM 87113, United States