Effortless UK Style
Selected pieces to complete your jewellery box.
RECENT CUSTOMER FEEDBACK
DON'T JUST BELIEVE IN OUR WORD...
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How can I reach you?
We are here for you! Whether you have questions about our jewellery or just want to chat about your favourite pieces, we're here for you every day of the week.
My Hours:
Mon - Fri: 9:00 AM - 6:00 PM
Sat : 10:00 AM - 2:00 PM
Sunday: Closed
We strive to respond within 48 hours, but we always aim to get back to you as soon as possible.✉️ Email us at:
support@charlotte-kensington.com
How long do I have to return my order?
Your happiness is our priority. If your piece of jewellery is not quite right, you can return it within 30 days of receipt. Just send us an email and we'll take care of the rest.
✉️ Send us an email at:
support@charlotte-kensington.com
Which payment methods do you accept?
We've made payment simple and secure. You can use Amex, Maestro, Visa, MasterCard, Apple Pay, Google Pay and Shop Pay - whatever works best for you.
How is your jewellery made?
Charlotte Kensington offers fashion jewellery selected for wearable design, refined finishes and everyday styling. Unless a material is explicitly verified in the product details, references such as gold, silver, pearl, stone or crystal describe colour, finish or decorative style only.
How should I care for my jewellery?
To keep your jewellery looking its best, follow these tips:
- Avoid contact with water, lotions and perfumes.
- Keep your jewellery in a dry, cool place when not in use.
- Use a soft cloth to gently clean your jewellery and maintain its shine.
If you have any questions about jewellery care, feel free to contact me - I'm here for you!
Do you offer free shipping?
We offer free UK delivery on qualifying orders. Available shipping options, delivery estimates and any costs are shown at checkout before you place your order.
Money-Back Guarantee
At Charlotte Kensington, your satisfaction is our priority. You can return your order within 30 days of receipt if it is not quite right, so you can shop with confidence.

